Program Name

Member Support Services (MSS)

Objective

To assist serving soldiers in adapting to civilian life by providing retirement advice, job search and education

Eligibility

Serving members of the CF who are retiring (incl reserves on fulltime status). Elements of the MSS have different eligibility components so that the DAOD for each must be read.

Benefits

Member Support Services includes Second Career Assistance Network (SCAN), the Military Civilian Training Accreditation Program (MCTAP), the Canadian Forces Military Equivalencies Program (CFMEP) and the Canadian Forces Continuing Education Program (CFCEP). These programs assist serving soldiers in adapting to retirement. An extensive program with many components

Web site

http://www.cda.forces.gc.ca/er/engraph/mss/mss_e.asp

Contacts

Email - DLM-DGA@CDA-ACD@Kingston

Telephone - (613) 541-6908

Locally, MSS is managed by Base Personnel Selection Officers (BPSOs). List is on MSS     website

Program Name

Transition Assistance Program (TAP)

Objective

TAP assists members of the CF who have been medically released in making the transition to the civilian work place. This program is administered by DND and VAC Centre for the Support of Injured and Retired Members and their Families. TAP encourages prospective employers to consider providing employment to CF members who are being or have been medically released from the CF.

Eligibility

All members of the CF who were or who are being medically released from the CF. Also, CF personnel who were injured on duty but not medically released but are in receipt of a VAC disability pension can also apply to TAP. Each application to participate in TAP will be considered for registration in the Program on a case-by-case basis.

Benefits

vocational rehabilitation training to assist members in attaining the required knowledge and skills for employment;

up to six months time off with pay to complete training, including on-the-job training;

assistance with resumé writing and other job search techniques; and

access to the TAP web site where members can post their resume on the Talent Bank or Graduate Register or find information on available programs and search the many job banks available under the Related Links option.

Web site

www.forces.gc.ca/hr/thecentre/tap

Contacts

Email -  tap@forces.gc.ca

Telephone - 1-800-883-6094

Program Name

Public Service Employment - Priority for Disabled CF Members

Objective

To give priority to disabled CF members in PS employment

Eligibility

Member must have suffered a disabling injury or illness in a Special Duty Area/Special Duty Operation and released from the CF for medical reasons. Must also qualify under the Special Duty Area/Special Duty Operation Pension Order for a VAC disability pension. A time limit of two years from the date of release to the ability to return to the workplace is imposed.

Benefits

Amendments to the PS Employment Regulations now allow for the appointment of certain disabled members of the CF to positions in any Department or Agency governed by the Public Service Employment Act. This means that former CF members who are considered qualified may be appointed in priority over any other candidates, before a competition is conducted.

Web site

None

Contacts

Email - Local CPO

Telephone - Local CPO

Program Name

Medical Case Management Program

Objective

To help eligible CF members identify and access health, pension and other related resources and to ensure continuity of care after retirement

Eligibility

CF members who have a medical condition or illness and require case management services by a qualified nurse administrator

Benefits

The Case Management program will ensure that all eligible CF members will have access to and knowledge of the scope of services and benefits available to them. Benefits are:

members will learn more about the CF and VAC services and programs. health care will be monitored and coordinated to ensure continuity.

If medically released, transition to civilian health care will be seamless.

may receive assistance in applying for related benefits.

Web site

http://www.forces.gc.ca/health/services/engraph/caseManagement_home_e.

Contacts

Email - Tremblay.FF@forces.gc.ca

Telephone - National Office at 613 945-6600 ext. 3723.

Local - Base Medical Clinic

Program Name

Service Personnel Holding List (SPHL) Coordinators

Objective

To ensure that members assigned to the SPHL while on medical treatment or medical leave are kept informed and supported by the unit and base.

Eligibility

All CF members posted to the SPHL (formerly MPHL)

Benefits

Peer support and information

Web site

None nationally. CFB Edmonton website.

Contacts

Email - Contact through base Medical Case Manager or SPHL Coordinator

Telephone - As above

Program Name

Canadian Forces Pensions and Social Programs

Objective

To provide for the well being of veterans after retirement.

Eligibility

As specified for the program – see individual programs – eg, CFSA

Benefits

There are three basic pension benefit options available to a member under the CFSA

Return of contributions/Cash Termination Allowance

Deferred annual annuity

Annual annuity

Survivors receive a portion of CFSA pensions.

Other death and disability benefits are listed on the website.

Web site

http://www.forces.gc.ca/dgcb/dpsp/engraph/deathdisability_e.asp?sidesection=4&sidecat=14

Contacts

Telephone – 1-800-267-0325

Program Name

Member Assistance Program (MAP)

Objective

To assist members in emotional distress. MAP is a voluntary and confidential service, initiated by the CF to help members and family members who have personal concerns that affect their personal well-being and/or work performance. These concerns include

marital and family

interpersonal relations

personal and emotional

stress and burn-out

work-related, including harassment and sexual assault

alcohol, drugs and prescription drugs

Eligibility

Any CF member or spouse wishing to talk to a professional counselor or to make an appointment can call the MAP 24 hours a day, 365 days a year.

Benefits

This is a short-term problem-solving service. If long-term help or a more specialized service is needed, MAP can make a referral to an appropriate professional resource.

Web site

http://www.forces.gc.ca/health/services/engraph/member_assist_program_home_e.asp

Contacts

Email – CFMAP@forces.gc.ca

Telephone - 1-800-268-7708

Program Name

Military Family Support Program (MFSP)

Objective

To enhance the operational effectiveness of the CF through the provision of services, activities and resources that promote individual, family and community health and well-being.

Eligibility

All CF members and their families

Benefits

The MFSP is implemented through Canadian Military Family Resource Centres (C/MFRC) at all Canadian bases, wings and stations, as well as some foreign locations. Professional staff and volunteers provide services in five mandated areas: information and referral; children and youth; education and quality of life, which includes deployment assistance and employment assistance; volunteer development and involvement, and prevention / intervention.

Web site

http://www.cfpsa.com/en/psp/dmfs/about.asp

Contacts

Email – See contact list on web site for local C/MFRC e mail addresses

Telephone - DMFS Program Coordinator - (613) 992-1327

Local C/MFRCs - See contact list on web site for local telephone numbers

Program Name

Injured Military Members Compensation Act (Bill C44)

Objective

To provide equitable compensation for CF members who lose a limb, hearing, speech or eyesight on duty.

Eligibility

Any CF member dismembered or suffering loss on duty.

Benefits

Lump -sum payments to be made to serving and former members of the CF who have suffered an injury attributable to service that resulted in dismemberment (loss of a hand, foot, or thumb and index finger on the same hand) or the loss of sight, hearing or speech. Benefits will be payable to Regular and Reserve Force members and are retroactive. If an eligible recipient were deceased, the payment would be made to his or her estate.